St James CE Primary Academy

St James CE Primary Academy

'Planted in the house of the Lord, they will flourish.' Psalm 92:13.

'Growing and learning together with Faith'

Brook End, Longdon, Rugeley, Staffordshire, WS15 4PL

office@st-james.staffs.sch.uk

01543490378

Complaints Procedure

Complaints Procedure

The school recognises its responsibility to deal with any concerns parents have. In the first instance parents are invited to discuss these with the class teacher. Should these concerns not be resolved, parents are able to book an appointment with the head teacher. If concerns are still unresolved, parents are able to put their concerns in writing to the Chairman of Governors. The Governing Body has put in place the legally required mechanism to hear such concerns.

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